virtual service advisor

Turbo Tim’s service appointments achieved a compounded monthly growth rate of 31% (CMGR) over a 6-month period using the Virtual Service Advisor Otis by Openbay  Award-winning Turbo Tim’s Anything Automotive is not your average automotive shop. Turbo Tim Suggs opened Turbo Tim’s Anything Automotive in 2006 with the goal to not only fix cars, but…

Automotive Service Online Customers

When you are a third-generation business owner you know first-hand how to connect across generations. Whitney Moore, Office Manager of G.L. Moore Tire Pros & Automotive in Springfield, MO, has worked in the family business alongside her father Mark for 17 years and counting.   G.L. Moore Tire Pros & Automotive, Inc. was established in 1971…

How Tuffy Tire and Auto Uses Openbay Otis to Deliver a More Personalized Customer Experience In 1970, the first Tuffy Muffler shop opened in Detroit, MI. To keep up with the changing times, they’ve continued to change and evolve, expanding from just a muffler shop to a national full-service tire and auto center. What hasn’t…

This Veterans Day, we want to recognize the brave men and women who served in the armed forces, and afterward, went on to start their own successful businesses in the automotive service industry. We’re honored to be able to share their stories with you. Getting Drafted Was “The Best Thing That Could Have Happened” for…

Barry Steinberg’s grandmother used to call him “plier fingers.” He was always taking something apart and putting it back together. Little did she know that her grandson would later go on to own four of the best tire and automotive service providers in the Boston area. Barry was working at a bar in a New…

It goes without saying, but when a customer searches for your business online, you want the results to be accurate.  Have you checked your business’s information lately? Today, we’ll be taking a look at how to make sure your Google My Business details are accurate, and how to update them.   What is Google My…

CAMBRIDGE, MA, Aug 1, 2017 – Openbay, an award-winning online marketplace for auto repair and provider of SaaS-based offerings for the auto care industry, announces the appointment of Jim Gregoire as Chief Product Officer. This news follows Openbay’s announcement to expand beyond its marketplace to offer subscription services (SaaS) to the auto care industry. A proven…

auto Reviews & car Advice for women from Ruby Davis, Founder of ChickDriven

 Following ChickDriven‘s recent review of Openbay, we connected with the site’s founder, Ruby Davis, to learn more about her new venture. ChickDriven touts itself as “America’s primary car website for women.” It features a new perspective on automotive reviews and general car advice for women. Davis had just returned from the SEMA show, where she’d…