Barry Steinberg’s grandmother used to call him “plier fingers.” He was always taking something apart and putting it back together. Little did she know that her grandson would later go on to own four of the best tire and automotive service providers in the Boston area. Barry was working at a bar in a New…

It’s hard enough for small and large automotive service businesses alike to attract, hire, promote, fire and enforce protocol with techs and mechanics in their shops. Whether you’re looking to hire an entry level technician or a Master Certified Automobile Technician, the complications are amplified in our current economy, where qualified candidates are harder and…

In 10 Years, Your Buyers Will Be From Gen Z. Will You Be Ready? We are all familiar with Baby Boomers, Millennials, Gen Xers and Gen Yers, but how much do we know about the latest Gen Z? The Pew Research Center began studying the largest generation, Millennials, in 2009. Ten years later, researchers saw…

OPENBAY LAUNCHES INDUSTRY-FIRST ARTIFICIAL INTELLIGENCE POWERED AUTOMOTIVE SERVICE ADVISOR FOR AUTOMOTIVE SERVICE BUSINESSES Openbay Otis personalizes interactions and automates communication between automotive service provider and vehicle owner CAMBRIDGE, MA, April 16, 2019 — Openbay, the award-winning and industry leading marketplace for automotive services and provider of SaaS solutions for the automotive aftermarket, today announced the…

We’ve heard all the adages about millennials before. They’re entitled. They constantly need praise in order to be motivated. They whine about wanting to work remotely. They switch jobs too often. They live in their parents’ basements and can’t stand on their own two feet. Their lives take place as much online as they do…

In September 2017, major metropolitan areas began their battle to win Amazon’s bid as the next headquarters (HQ2) location. The Seattle-based online retailer that shaped the way people shop presented an opportunity for cities to rebrand themselves, and 238 US and Canadian cities, from Boston to Anchorage, responded with bids of all shapes and sizes….

Did you live through the era of disco and bell bottoms? What about big hair, neon clothes and parachute pants? Can you recall the early days of the internet? Then you will probably relate to these nostalgic trials and tribulations of car ownership and repair in the 1970s, 1980s and 1990s. R.I.P. Yellow Pages 1…

The objects that we interact with every day are becoming increasingly connected. As technology advances, we hear about more devices becoming “smart” – TVs, watches, glasses, homes and, yes, cars too. Remember when smart cars were a mind-blowing revelation? Now, the smart cars of today are in their mere infancy compared to what lies ahead…