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Most popular makes and services requested by Openbay vehicle owners during a top travel month The month of November is one of the busiest months of the year for traveling by automobile.  Openbay, the award-winning online marketplace for automotive repair and maintenance service, compiled a list of the top 5 vehicle makes and services requesting…

How Tuffy Tire and Auto Uses Openbay Otis to Deliver a More Personalized Customer Experience In 1970, the first Tuffy Muffler shop opened in Detroit, MI. To keep up with the changing times, they’ve continued to change and evolve, expanding from just a muffler shop to a national full-service tire and auto center. What hasn’t…

Partnership to provide Artificial Intelligence (AI)-Powered Customer Engagement Tools in TireMaster family of products Meridian, Idaho (November 13, 2019) — ASA Automotive Systems, the industry leader in software for independent tire and auto service dealers, adds new technology to their suite of digital products with the announcement today of a partnership with Openbay, a company that…

This Veterans Day, we want to recognize the brave men and women who served in the armed forces, and afterward, went on to start their own successful businesses in the automotive service industry. We’re honored to be able to share their stories with you. Getting Drafted Was “The Best Thing That Could Have Happened” for…

Openbay Otis personalizes interactions and automates conversations between automotive service provider and website visitors Cambridge, MA (October 16, 2019) — Openbay, the award-winning marketplace for automotive services and provider of SaaS solutions for the automotive services industry, will demonstrate its newest customer engagement software, Openbay Otis, at SEMA. Openbay Otis is the industry’s first artificial…

Smart City: The Future of Urban Living Building “raincoats” that provide cover from cold weather and rain then open up in warm temperatures? Heated sidewalks that reduce ice and snow? These cutting-edge innovations all revolve around one idea: building tomorrow’s “smart city.”   Also referred to as Cyberville, smart cities are popping up all across the…

AI-driven applications are transforming the way automotive service businesses engage with online consumers. Forward thinking businesses having deployed AI are realizing an increase in service revenue as a result. Here’s why:  It’s official: artificial intelligence (AI) based applications are here to stay. It’s time to focus on the right applications that are proven to help…

“By identifying an opportunity to be more sustainable, and implementing a reasonable plan of action to accomplish it, companies achieve an authenticity that paid advertising can’t buy.” – Crystal Barnes, Senior Vice President of Global Responsibility & Sustainability at Nielsen ‘Going green’ and ‘auto repair’ aren’t typically found in the same sentence. But with global…