Most popular automotive services requested by Openbay vehicle owners during another top travel month The month of December 2019 will break all records for the total number of travelers this holiday season; more than 115 million of us will be traveling. This represents a 3.9% increase over the prior year. More than 104 million of…

How Tuffy Tire and Auto Uses Openbay Otis to Deliver a More Personalized Customer Experience In 1970, the first Tuffy Muffler shop opened in Detroit, MI. To keep up with the changing times, they’ve continued to change and evolve, expanding from just a muffler shop to a national full-service tire and auto center. What hasn’t…

This is an excerpt of an article written by https://www.ratchetandwrench.com Nov. 14, 2019—On Nov. 13,  ASA Automotive and Openbay announced a strategic partnership. Through the partnership, ASA customers using TireMaster services will now have access to the industry’s first artificial intelligence (AI)-powered virtual service advisor—Openbay’s AI-based messaging platform called Openbay Otis. Visitors to ASA customer websites…

Partnership to provide Artificial Intelligence (AI)-Powered Customer Engagement Tools in TireMaster family of products Meridian, Idaho (November 13, 2019) — ASA Automotive Systems, the industry leader in software for independent tire and auto service dealers, adds new technology to their suite of digital products with the announcement today of a partnership with Openbay, a company that…

This Veterans Day, we want to recognize the brave men and women who served in the armed forces, and afterward, went on to start their own successful businesses in the automotive service industry. We’re honored to be able to share their stories with you. Getting Drafted Was “The Best Thing That Could Have Happened” for…

The following excerpt comes from an article published on tirereview.com ASA Automotive Systems announced the launch of its new digital division Thursday at the 2019 SEMA Show. Staffed by industry experts, the division includes a new suite of services and software targeted at customer attraction and retention for tire dealerships. The new digital division will…

The following excerpt comes from an article posted on moderntiredealer.com ASA Automotive Systems Inc. has long helped retail, commercial and wholesale tire dealers, and retreaders, too. And now the company has identified another need in the marketplace — customer acquisition. ASA is creating an entirely new digital division to focus on consumers — specifically, on…

Openbay Otis personalizes interactions and automates conversations between automotive service provider and website visitors Cambridge, MA (October 16, 2019) — Openbay, the award-winning marketplace for automotive services and provider of SaaS solutions for the automotive services industry, will demonstrate its newest customer engagement software, Openbay Otis, at SEMA. Openbay Otis is the industry’s first artificial…

If you’re a Lyft driver, you want an affordable way to keep your vehicle in top condition. Good news! Earlier this year, Openbay and Lyft partnered to provide drivers with convenient access to reliable and cost-efficient automotive service in order to keep maintenance and repair costs down. The collaboration has since expanded and is now…

Shadetree Automotive Quick Facts Family owned and operated by the Lambert family since 1994 Single location in Layton, UT  Free shuttle service, free loaner cars, free 24 hr towing with repairs Keeping the Spirit of the Good Ol’ Days Alive A “Shadetree Mechanic” referred to your local Mr. Fix-It hobbyist who worked on family member’s,…