Ratchet+Wrench Podcast Openbay CEO Online Chat Platforms

Why Now is the Time to Learn About New Technologies and How an Advanced Online Chat Platform Can Help Automotive Business Owners Today Openbay founder and CEO, Rob Infantino, recently sat down with Ratchet+Wrench staff writer Abby Patterson for a podcast discussion about the opportunities an online chat platform can bring to an automotive service…

Vehicle owners in need of car repair may be hesitating to move forward these days due to concerns about health and safety. When they are ready for service, they can be assured local auto repair businesses are going the extra mile to ensure customers and employees are healthy and safe. Openbay recently surveyed their top…

March 2020: Automotive Services Marketplace Experiences Online User Growth, Top 10 automotive repair and service requested on Openbay Leading up to and during the month of March 2020, many of us in the U.S. experienced events that may change the course of daily life from this day forward due to the global outbreak of COVID-19….

covid-19 car maintenance

Many of us have not used our motor vehicles at all since the Work-From-Home (WFH) order was enforced by employers due to COVID-19. Some of you may have used your vehicle only a few times. The good news is we are no longer sitting in traffic, spending our cash on gas, parking fees and general…

Openbay Partners With Napa Auto Care

16,000+ NAPA U.S. AutoCare Centers now have access to the Openbay marketplace to fulfill record-high demand for automotive services Openbay, the award-winning marketplace for automotive service and repair and provider of SaaS-based solutions for the automotive service industry, has partnered with NAPA (National Automotive Parts Association), a global leader in the automotive aftermarket industry, to…

Openbay Lyft

Automotive maintenance and repair is designated an essential business; Lyft drivers can access service in over 50 markets with Openbay During these unprecedented times, rideshare drivers still need to keep their vehicles running, and automotive maintenance and repair facilities have been designated to be an essential service by the government.  Lyft drivers who are in…

virtual service advisor

Turbo Tim’s service appointments achieved a compounded monthly growth rate of 31% (CMGR) over a 6-month period using the Virtual Service Advisor Otis by Openbay  Award-winning Turbo Tim’s Anything Automotive is not your average automotive shop. Turbo Tim Suggs opened Turbo Tim’s Anything Automotive in 2006 with the goal to not only fix cars, but…

Automotive Service Online Customers

When you are a third-generation business owner you know first-hand how to connect across generations. Whitney Moore, Office Manager of G.L. Moore Tire Pros & Automotive in Springfield, MO, has worked in the family business alongside her father Mark for 17 years and counting.   G.L. Moore Tire Pros & Automotive, Inc. was established in 1971…

Total vehicle miles traveled (VMT) by U.S. drivers for the month of January 2020 continued its historical downward trend as estimated by data from the U.S. Department of Transportation and studies conducted by Openbay. This trend will most likely continue through February 2020 based on historical trends. VMT for the month of January is estimated…