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Most popular makes and services requested by Openbay vehicle owners during a top travel month The month of November is one of the busiest months of the year for traveling by automobile.  Openbay, the award-winning online marketplace for automotive repair and maintenance service, compiled a list of the top 5 vehicle makes and services requesting…

How Tuffy Tire and Auto Uses Openbay Otis to Deliver a More Personalized Customer Experience In 1970, the first Tuffy Muffler shop opened in Detroit, MI. To keep up with the changing times, they’ve continued to change and evolve, expanding from just a muffler shop to a national full-service tire and auto center. What hasn’t…

This is an excerpt of an article written by https://www.ratchetandwrench.com Nov. 14, 2019—On Nov. 13,  ASA Automotive and Openbay announced a strategic partnership. Through the partnership, ASA customers using TireMaster services will now have access to the industry’s first artificial intelligence (AI)-powered virtual service advisor—Openbay’s AI-based messaging platform called Openbay Otis. Visitors to ASA customer websites…

Partnership to provide Artificial Intelligence (AI)-Powered Customer Engagement Tools in TireMaster family of products Meridian, Idaho (November 13, 2019) — ASA Automotive Systems, the industry leader in software for independent tire and auto service dealers, adds new technology to their suite of digital products with the announcement today of a partnership with Openbay, a company that…

This Veterans Day, we want to recognize the brave men and women who served in the armed forces, and afterward, went on to start their own successful businesses in the automotive service industry. We’re honored to be able to share their stories with you. Getting Drafted Was “The Best Thing That Could Have Happened” for…

The following excerpt comes from an article published on tirereview.com ASA Automotive Systems announced the launch of its new digital division Thursday at the 2019 SEMA Show. Staffed by industry experts, the division includes a new suite of services and software targeted at customer attraction and retention for tire dealerships. The new digital division will…

The following excerpt comes from an article posted on moderntiredealer.com ASA Automotive Systems Inc. has long helped retail, commercial and wholesale tire dealers, and retreaders, too. And now the company has identified another need in the marketplace — customer acquisition. ASA is creating an entirely new digital division to focus on consumers — specifically, on…

Openbay Otis personalizes interactions and automates conversations between automotive service provider and website visitors Cambridge, MA (October 16, 2019) — Openbay, the award-winning marketplace for automotive services and provider of SaaS solutions for the automotive services industry, will demonstrate its newest customer engagement software, Openbay Otis, at SEMA. Openbay Otis is the industry’s first artificial…